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Speaker 1: Another one.
Mona:What are we talking about now?
Speaker 1: Right. We're going to talk about the LCCs because this is like the intro for the LCCs. So, Mona was the first architect who I ever worked with. I was lucky it was Mona because she's such a hard worker and so diligent at putting stuff together. But today we are at this house here, which you can't really see particularly well. But we're just taking the keys. Mona has designed it and mapped it all out for us and built us this house on [00:00:30] a slightly difficult section.
Mona: Reasonably [inaudible 00:00:32]. A very difficult section.
Speaker 1: Very difficult section. And the key to the whole success was the fact that because she's been through the program, she charged us for two LCCs, actually.
Speaker 1:Not one, but two. One was a financial, "What's the best financial thing to have there?" And the second one was more around, "What can we do?"
Speaker 1:So, I got stung twice. But best money I ever spent, because I think as a property investor it's like playing a game of snakes and ladders. [00:01:00] You can put your money on a snake and go down, or you can put your money on a ladder. And by having Mona do that for us, it was like putting it on a letter. And I think it might have cost us X, and it's worth maybe 50% more because of what Mona did and researched-
Mona: Thought about it a little bit before launching into it. [crosstalk 00:01:19]
Speaker 1:Yeah, we did the right thing and we stuck it on a ladder rather than a snake. So, LCCs obviously are really cool. You're about to learn about LCCs in this program. Mona does them all the time, right, now?
Mona:[00:01:30] Yeah, we only do that. We don't see any clients without LLCs. So, if they don't want to pay for that, we don't see them.
Speaker 1:Perfect, right? And what did you used to do?
Mona: Oh, well you used to turn up for three [event 00:01:41] and maybe even go to two or three meetings because nothing was established and stuff. But we turned them around and have two meetings with the client. And it has a very defined start and finish to it and it's easy to quantify.
Speaker 1:Right. So, every project starts with an LCC, otherwise there is no project. And that's the way it's meant to be. So, as you're going through this thing here, [00:02:00] everybody thinks you can't do paid pre-meeting consultations or pre-design advice. Everyone starts out thinking, "Oh, it won't work in my area." Did you think that? Because Mona used to do it for free.
Mona: I used to think it, but then I just got frustrated with the amount of time you actually spend driving around and looking at jobs. And this our way of actually making sure by the time you turn up, people are ready and willing to actually seriously consider their projects.
Mona: And that's a great way of establishing that it's a service that you [00:02:30] provide and they should pay for that service.
Speaker 1:Yes. And presumably some people go, "Oh, I don't want to pay for that."
Mona: But then they probably didn't want to hire you to spend all that extra money to do the job.
Speaker 1:Correct. So, it's a good little qualifying tool as well. Those who are serious will pay, because why wouldn't you? If you explain it properly as what it is and the value of it. And those who don't want to pay for anything, you win there too, because you get to save your time of not having to do anything for people who don't want to pay.
Speaker 1:[00:03:00] So, get into the LCC training. It's a very healthy thing to do.